Customer Services Manager

Minneapolis, Minnesota, United States

Description

About Us:

Hanzo is solving the single biggest challenge in above-board compliance and litigation today -- contextual investigation, capture, and preservation of dynamic web content. Through one sophisticated platform, we capture and replicate team messaging data, social media engagement, and interactive web content then preserve it in its native format for analysis and review.


Launched in 2009, Hanzo serves teams at PayPal, Twitter, Koch, Facebook, LinkedIn, eBay, T. Rowe Price, Wells Fargo, Allianz, Ameriprise, and many other firms across the globe. You can meet our forward-thinking customer base here: https://www.hanzo.co/customer-success-stories

Role Summary & Responsibilities:

Hanzo is looking for a Customer Services Manager to lead our Customer Engagement team. This role is strategically important for Hanzo and our wide customer base. Hanzo is a customer focused operation and continues to expand our tremendous customer support experience for our members.


In this role, you will responsible for:

Requirements

Basic Qualifications and Experience:


Desired Characteristics:

Benefits

Learn more about Hanzo and the benefits that we offer our employees at: https://www.hanzo.co/about-us/careers

Hanzo is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Hanzo will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.

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